I felt so angry and felt that it was unfair because it had come down due to a water leak above in the bathroom that year. I did try and fight my claim but every time they said no, after a month or so I looked up online not knowing what to look for but found Public Loss Adjusters and reading about other peoples claims that they found themselves at the mercy of big Insurance Firms decided to try them out.
My first call was to Head Office and I was soon put at ease and told that my local manager would call on me and so Gary came and I just felt that this was the best step I had taken.
My claim then was taken up by Jemma in my local office and kept me informed and was so very helpful, always there if needed someone and would always explain in a language that I could understand.
The claim proved a problem but Public Loss Adjusters never gave up on it and after many months Jemma phoned me with the good news that they had won my claim.
This was such a huge relief and one that I would have never have won on my own.
The work men moved in soon after, plasters, painters, electricians and storage firm, cleaners-restores. They all turned up on time and worked so very hard, so clean and polite, the work was completed in time for Christmas when my youngest son returned from the R.A.F. from Afghanistan. We had a great Xmas together but it was thanks to all the hard and very professional work taken from my shoulders by a great team.
It was just like a DIY – SOS TV program.
I only wish more people out there knew that there is help and advice so a very big thank you Public Loss Adjusters I would recommend you to one and all.
Although I had not heard of Public Loss Adjusters before and actually a little skeptical, I thought that a phone call was a safe gamble to get some advice. I did some research (and even got Alan to look into it too) and felt that this was going to make my life easier. Having just finally moved home, I have to say, I cannot recommend Tony highly enough. In fact I would even go so far as to say that they would be daft not to take the support as your friend wont pay a thing.
It honestly felt like someone lifted a HUGE responsibility of my shoulders and I could then concentrate on re-designing the kitchen/house. I received far more financially than I could have ever hoped to receive in addition to higher accommodation allowance, contents payments etc.
I would not normally endorse anything as I am a real picky old bat – but this was just fantastic. I also have to say that the builders, plumbers and electricians who did the work were just wonderful. I know that your friend will be doing the work himself but he needs to be cautious that he gets paid on this and Tony can help on this.
I did debate whether to include Tony on the email – but heck he really does deserve a pat on the back. I think my kidneys now hurt from having been so complimentary but I just feel so glad I had this help to get things back to normal (as they can be!).
Thank you so much Michael even though these words are far less for you. Anyone who is thinking twice please don’t hesitate you won’t regret it you will be in best hands possible I promise you.
Thanks to them we got our claim and everything worked out. They are all so friendly and honest and always there for us when we needed them on the phone or in person. Thank you so much. Really appreciate what you did for us.
Within 1 month of being appointed, he had secured an offer 10 times greater than the insurance company's original offer to us in settlement. Very professional service throughout. I would thoroughly recommend PLA.
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