Customer Testimonials for Public Loss Adjusters

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Customer Testimonials (Part 5)

After a plumbing leak under my floor, I was finding negotiations with my insurance company rather daunting. After contacting Michael Williamson at PLA the pressure was lifted.

He was patient and charming but most of all very knowledgeable. His long experience in the industry was such an asset that allowed him to pursue my claim down to the last detail. His persistence and patience were immeasurable and led to a good settlement.

Thank you Michael.

May H
May H
18th March 2020
Thank you PLA!
After months and months of getting nowhere with my insurance, Michael from PLA helped me with my claim and I cannot be more grateful. Without him, I feel I would still have a huge battle on my hands! Thank you for all you did to help me, I truly am grateful.
Lucy Slack-Humphrey
Lucy Slack-Humphrey
22nd February 2020
I contacted PLA following a water leak in my bathroom. We had no working toilet upstairs, which was a nightmare having three young kids. The tiled floors and walls were damaged and the ceiling below collapsed! Andrew Price was highly recommended to me by a friend.

He dealt with everything and even managed to arrange for the contractor to get a temporary toilet in before Christmas. The insurer initially applied the wrong excess and after Andrew checked our policy it was reduced by £500 when he spoke to our Insurer. If you have a serious claim get this guy on your side! The office staff (Emma) was great as well when I needed to speak to her.

Thank you

Mark Bowen
Mark Bowen
20th February 2020
Andrew Price was a star, took care of everything kept me informed what was happening, would and have recommended to others in the same situation as I was. Couldn't praise them enough.
Patrick Brown
Patrick Brown
19th February 2020
Great service and advice from Barry Philp and associates. Could not have fought against the insurance company without them.

Never gave up after 11 months and 3 site visits to my house. Liverpool Victoria finally agreed to payout. Would highly recommend.

Inderjit Binning
Inderjit Binning
18th February 2020
I cannot imagine how we could have coped without the support and professionalism of PLA after our devastating fire which caused unimaginable damage to our home. Simon and his team took over and sorted everything at a time when it was impossible to think straight.

Special thanks go to John Wood, who my family calls 'Angel'. He descended on us from above to take over all that was needed to be done and arranged everything at a time when we felt our world had just ended.

We would also like to commend the people that restored our house back to being a family home again with special thanks to Mark Pursey and his team. Mark managed and organised the complete reinstatement with workmanship to the highest level. A great person and team to work with,

Thank you.

Malcolm Lyman
Malcolm Lyman
4th February 2020
Finally, throughout this whole frustrating saga, you have been, courteous, respectful of the circumstances and dealt with all that has been thrown your way, either by us or DLG / Sedgwick in a professional manner. Our sincere gratitude and appreciation of the relentless determination, hard work and the persistent efforts to always prioritise and safeguard my Mother's interest.

Thanks from myself, my Mum and all my family members.

Akber Quli
Akber Quli
28th January 2020
Andrew and his colleagues did a brilliant job sorting out my insurance claim I would highly recommend this company.
Lesley-Jane Kelly
Lesley-Jane Kelly
10th January 2020
PUBLIC LOSS ADJUSTERS ARE SUPERB!!!

Just over a year ago a fire in my brother's bungalow caused extensive damage throughout, my brother was in the hospital and not able to deal with the situation and I found myself having to deal with the insurance company's loss adjusters.

To be fair, to start with, their first representative was very helpful and gave me the impression that everything would be dealt with quickly and efficiently, but then he went on holiday and I never saw him again!

From then on it felt as if I was banging my head against a very thick brick wall until a friend suggested that I contact Simon Colburn at Public Loss Adjusters.
Simon is like a dog with a bone, he just does not let go of a problem until he gets the answer that he wants and more!

He appointed an excellent company to carry out the renovation work and he was so very helpful right up to the work being completed.

I cannot thank Simon enough and recommend him and his company to anyone who is being shoved around and trodden on by an insurance company and their loss adjuster.

David Melsom
David Melsom
3rd January 2020
Thank you Public Loss Adjusters Ltd!

I can't recommend Public Loss Adjusters Ltd (PLA) highly enough to you. They know the insurance industry inside out and will fight your corner for you when you are on the back foot.

Our insurance company offered us such a low offer on our fire-damaged contents that we were shocked, I also didn't have the stomach for fighting over the details as we had lost a close family member in the fire as well. It was then that I found PLA who took on our case, and more and than doubled that offer without us having to go through all the stress and grief of revisiting the inventory process for the contents claim.

They earned every penny of their fee and we are very satisfied with the settlement that we received. Had I known at the time of the fire that PLA would have not only fought our contents claim for a fee, but they could have handled the entire rebuild of the property for us for FREE!

I would have employed them from the start of the claim and the last two years would have been a great deal less stressful for me and my family.

My special thanks to Barry Philp, John Waddell and Michael Williamson of PLA for all their efforts on our behalf.

Iain Houston
Iain Houston
12th November 2019
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