10/10 really isn't enough for Simon and his team. Very attentive, no need for any chasing calls as Simon is fully on the ball. I can't thank you enough for everything that you helped myself and my husband through, we really appreciate it.
The tragic disaster in my life began on February 1st 2019. I was planning to change my flooring and noticed my floor wonky. Upon looking we noticed two foot of water under our floorboards.
We contacted are insurance straight away who sent someone they had a look and put us in a hotel, then a company representing them done an inspection through a video link and said we will contact you.
After phoning them and harassing every other day, 7 weeks later we was told that a loss adjuster is coming to the property to assess (which should have been done on the first week of me reporting). This made me worry! At this point I was frustrated. To me it looked like they was just fobbing me offend trying their best to blame us. I then started researching what the role of adjusters were and stumbled upon information that we could hire a loss adjuster who work for you.
I then started looking for companies. This is when I came across Public Loss Adjusters. I phoned them up straight away and they allocated Michael Williamson, where shall I begin? Michael came like an angel, he was there straight away to our aid. Even before I signed any contracts he spoke to the adjuster and told him where we stand with them. Michael took all the pressure of me as I was going through extreme stress. He took all the stress upon himself but the best bit was he knew his business and role.
I was going to get thrown out of my hotel due to my insurers negligence but Michael sorted it out. This guy don't mess around he means business. He will bend over backwards for you and the passion and drive this guy has you know he will give you 100% his best. I can honestly say he is the most humble and hard-working dedicated guy I have ever met. He treats you like you're his family and not his client. I would phone him in the middle of the night to have a rant and he would listen to me and give me advice.
In the end, my insurance were trying to get out of paying at first but Michael didn't let that happen. He was there with all answers fighting our corner. Then they offered us £6000! In the end, Michael got us £16000 from them.
Thank you so much Michael. Anyone who is thinking twice please don't hesitate, you won't regret it. You will be in the best hands possible, I promise you.
They are all so friendly and honest and always there for us when we needed them on the phone or in person. Thank you so much. Really appreciate what you did for us.
Within 1 month of being appointed, he had secured an offer 10 times greater than the insurance company's original offer to us in settlement.
Very professional service throughout. I would thoroughly recommend PLA.
They kept their promise and finished work to the highest quality.
I very much appreciate the efforts made by the Public Loss Adjusters to pursue our claim with the Insurance Company.
Mr Simon Colburn dealt with our claim with utmost clarity and urgency.
We have no hesitation in recommending the services of the Public Loss Adjusters. They have brought a smile to our faces.
Thank you for all that you have done for our property in Kent. Mick Dennis and his workers are doing a great job and are a lovely building company.
Have a wonderful Christmas and may 2019 be a good year with much happiness, good health and peace.
Things at the house are progressing very well. Looking forward to moving in by March. It has been great that I have not had anything to do with the insurance people. May you have more work and people to fight for in the years ahead.
With love, hugs and a big god bless,
Never before had I experienced a house fire whereby I lost everything. My contact, John Wood became my guiding light. His professional support, experience, tenacity and genuine care was what got me through one of the most traumatic experiences of my life. And I can not thank him and Mr Simon Colburn enough.
When you experience a traumatic event like a house fire it is such a shock and often you can't really process what's happened and what help you need in the present and also in the future. Thank God you came to me at my darkest hour. I will be eternally grateful to you!
Trev & me can't thank you enough for all you are doing & have done for us. It means so much having you on our side. It's been like trying to get blood out of a stone with this C********* & L****** who are working for Churchill. They are causing such distress to people whose lives have been turned upside down. We have great policy cover, been with Churchill for years & basically it doesn't mean anything. On our own we could not get any answers.
I want to mention John Kennedy. What an asset to your company, a lovely caring man with principles, who has our interests at heart. He has like you, gone the extra mile for us.
I utilised the services of Public Loss Adjusters LTD after we had a fire in our family home. We were treated disgracefully by our insurance company. They kept sending multiple companies to our home without consulting us and their tone on both email and phone was the last thing we wanted to handle after such a traumatic experience, so I contacted Public Loss Adjusters for their expertise/help and guidance.
Sean (our loss assessor) was fantastic and helped myself and my family through this awful experience. He was sympathetic yet professional.
They helped mediate with the insurance company who were clearly just delaying our claim and not wanting to settle. Every phone call/email was answered swiftly by Sean and he managed to settle the claim with minimal involvement from our side.
I would recommend Public Loss Adjusters LTD to anyone who happens to unfortunately find themselves in the position we were in.
Please allow me to take this moment to thank PLA and more importantly you and somewhat Sean for your hard work, support and persistence. If I'm honest I doubt this would be over still, had you not been bought in to my claim.
I must confess that not having this in my life now feels a little odd, after 3years and 2months. People are asking if I'm in a celebratory mood, well what exactly is there to celebrate. It's a huge bag of mixed emotion.
The strangest thing for me, Paul, is that I've met everyone I've dealt with at PLA, all except you. There are three people who've supported and understood me the most through this, my rock of a Wife, my Psychotherapist, come now good friend and a certain Mr Paul Standen, You are a testament to the firm.
Quite simply, Thank you.
Thank you so much Michael even though these words are far less for you. Anyone who is thinking twice please don’t hesitate you won’t regret it you will be in best hands possible I promise you.
Thanks to them we got our claim and everything worked out. They are all so friendly and honest and always there for us when we needed them on the phone or in person. Thank you so much. Really appreciate what you did for us.
Within 1 month of being appointed, he had secured an offer 10 times greater than the insurance company's original offer to us in settlement. Very professional service throughout. I would thoroughly recommend PLA.
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