Thank you to both Andrew and Emma for their understanding and patience during this upsetting time.
We are really grateful for their help in getting us back into our home during August 2020. It was a very stressful time and did take a toll on our health, without them we wouldn't have managed to get through all the paperwork and negotiations with the insurance company.
Everything was carried out with the greatest efficiency and understanding of our claim. We would thoroughly recommend Public Loss Adjusters in times of crisis.
Nigel and Stephanie Roberts
Returned from holiday to discover water cascading through the kitchen ceiling due to a leak from the wall hung toilet above. Severe water damage to both kitchen and bathroom necessitating ripping out the bathroom and kitchen. Insurance assessor offered an unacceptable amount. Contacted PLA (Lancashire) who negotiated an amount three and a half times the amount offered which allowed me to repair the damage.
The benefit of using PLA was not just financial. They dealt with the administrative tasks and took 'the hassle' out of liaising with the insurers. Their approach (from both loss adjuster and secretary) was customer focused and professional. I was made to feel valued, was included in their communication with the insurers and received the right outcome.
Our insurance company were unwilling to pay for the water damage to our property. After 9 months of haggling and with them doing everything possible to avoid responsibility, my husband contacted Public Loss Adjusters (Scotland). Instantly they gave us a great sense of relief and managed the case very professionally and we’re very supportive. Our property was refurbished to a high standard and we couldn’t be more delighted.
A big thank you to Barry and Colin.
A massive thank you to PLA for their help when dealing with our insurers and their loss adjusters following flood damage to our property in November 2019.
Had we accepted the original offer we would have been massively out of pocket however, PLA made sure that our claim was settled at a realistic level and they acted absolutely professionally throughout.
Without hesitation, I would recommend this company.
They understood the frustrations that come with such a life hurdle and treated it as if it were their own family that was going through it. If you need help, we highly recommend them.
My House had a localised fire in the Kitchen. Thanks to Gary Rogers from PLA took care of all the dealings with the insurance company in a very efficient manner. It took more time than expected but he got me a good deal at the end. I'm very happy with the service I've received from Gary and PLA.
It took time and its toll on our health but got there in the end no way could we have sorted this out without PLA thank you for everything!
They were always there to answer any questions we had and as go betweens, between us and the insurance company there were excellent. Our building contractor was Mick Dennis of MPD Contracts, his team were wonderful. At no time was there any problem with their attendance at our property and the standard of work is first class. We were consulted at every stage. The end result is outstanding.
So a great big thank you to all you lovely people.
Thank you so much Michael even though these words are far less for you. Anyone who is thinking twice please don’t hesitate you won’t regret it you will be in best hands possible I promise you.
Thanks to them we got our claim and everything worked out. They are all so friendly and honest and always there for us when we needed them on the phone or in person. Thank you so much. Really appreciate what you did for us.
Within 1 month of being appointed, he had secured an offer 10 times greater than the insurance company's original offer to us in settlement. Very professional service throughout. I would thoroughly recommend PLA.
Free Loss Adjusting Service in Most Cases
Nationwide Company - Friendly Local Approach
We Only Recommend Fully Qualified Contractors
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We Work For You NOT Your Insurance Company
Settlement Figure Higher in Most Cases
Option of Cash Settlement For 10% Fee
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