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Customer Testimonials (Part 2)

Flooding in November 2019

Thank you to both Andrew and Emma for their understanding and patience during this upsetting time.

We are really grateful for their help in getting us back into our home during August 2020.
It was a very stressful time and did take a toll on our health, without them we wouldn't have managed to get through all the paperwork and negotiations with the insurance company.

Everything was carried out with the greatest efficiency and understanding of our claim. We would thoroughly recommend Public Loss Adjusters in times of crisis.

Thank you

Nigel and Stephanie Roberts

Nigel Roberts
Nigel Roberts
19th February 2021
Water Damage to Kitchen and Bathroom.

Returned from holiday to discover water cascading through the kitchen ceiling due to a leak from the wall hung toilet above. Severe water damage to both kitchen and bathroom necessitating ripping out the bathroom and kitchen. Insurance assessor offered an unacceptable amount. Contacted PLA (Lancashire) who negotiated an amount three and a half times the amount offered which allowed me to repair the damage.

The benefit of using PLA was not just financial. They dealt with the administrative tasks and took 'the hassle' out of liaising with the insurers. Their approach (from both loss adjuster and secretary) was customer focused and professional. I was made to feel valued, was included in their communication with the insurers and received the right outcome.

17th February 2021
Public Loss Adjusters (Scotland) Limited.

Our insurance company were unwilling to pay for the water damage to our property. After 9 months of haggling and with them doing everything possible to avoid responsibility, my husband contacted Public Loss Adjusters (Scotland). Instantly they gave us a great sense of relief and managed the case very professionally and we’re very supportive. Our property was refurbished to a high standard and we couldn’t be more delighted.

A big thank you to Barry and Colin.

Jacqueline Sherrington
Jacqueline Sherrington
12th February 2021

A massive thank you to PLA for their help when dealing with our insurers and their loss adjusters following flood damage to our property in November 2019.

Had we accepted the original offer we would have been massively out of pocket however, PLA made sure that our claim was settled at a realistic level and they acted absolutely professionally throughout.

Without hesitation, I would recommend this company.

They understood the frustrations that come with such a life hurdle and treated it as if it were their own family that was going through it. If you need help, we highly recommend them.

David Wilson
David Wilson
16th January 2021
A big thank you to Michael and Emma for all their work on my parent’s roof leak issue. It was good knowing they were there for us every step of the way, whether it be an email or phone call the information flowed freely to keep all parties involved up to date.

They understood the frustrations that come with such a life hurdle and treated it as if it were their own family that was going through it. If you need help, we highly recommend them.

Simon Sezvo
Simon Sezvo
12th November 2020
House Fire

My House had a localised fire in the Kitchen. Thanks to Gary Rogers from PLA took care of all the dealings with the insurance company in a very efficient manner. It took more time than expected but he got me a good deal at the end. I'm very happy with the service I've received from Gary and PLA.

Saayman Ahmad
Saayman Ahmad
22nd October 2020
We were flooded November 2019 are insurance tried not to pay out much so Andrew Price sorted out for us.

It took time and its toll on our health but got there in the end no way could we have sorted this out without PLA thank you for everything!

Dean Hayes
Dean Hayes
6th August 2020
Many thanks to John and Barry for all their support through such a complex and challenging claim involving builder damages to many parts of our property. Their expertise and experience ensured the claim was handled in the most appropriate manner.
Stuart Conroy
Stuart Conroy
3rd August 2020
I was a little wary of using a loss adjuster that I'd found on the web but everything turned out well. I was phoned back very quickly after my initial written contact with the company by Michael Williamson. Mine was a landlord claim against a leaking pipe and subsequent flooding. As it was a little complicated, Michael came out to see the house and arranged for an assessment company to look at the damage also. I was happy with the successful claim and also with the 10% fee that was taken.
Paul Macmillan
Paul Macmillan
30th July 2020
Due to a house fire, we had to move out of our bungalow, which as you can imagine was quite traumatic. But this experience was made a lot easier and more bearable thank you to a great team of people. We used Public Loss Adjusters which made the experience so much easier to deal with. So I would like to thank Simon Colburn and Gary Rogers for all their help.

They were always there to answer any questions we had and as go betweens, between us and the insurance company there were excellent. Our building contractor was Mick Dennis of MPD Contracts, his team were wonderful. At no time was there any problem with their attendance at our property and the standard of work is first class. We were consulted at every stage. The end result is outstanding.

So a great big thank you to all you lovely people.

E Nivison
E Nivison
16th June 2020

Customer Testimonials

Yasmeen Hussain

Thank you so much Michael even though these words are far less for you. Anyone who is thinking twice please don’t hesitate you won’t regret it you will be in best hands possible I promise you.

Maya Odedra

Thanks to them we got our claim and everything worked out. They are all so friendly and honest and always there for us when we needed them on the phone or in person. Thank you so much. Really appreciate what you did for us.

Michele Desmond

Within 1 month of being appointed, he had secured an offer 10 times greater than the insurance company's original offer to us in settlement. Very professional service throughout. I would thoroughly recommend PLA.

All Testimonials

Why Use Our Loss Adjusting Services?

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  • Free Loss Adjusting Service in Most Cases

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  • We Work For You NOT Your Insurance Company

  • Settlement Figure Higher in Most Cases

  • Option of Cash Settlement For 10% Fee

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