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Or Request a Call BackReally happy with how Glenn Weatherall assisted with my claim. He was very professional, friendly and courteous. I would recommend using PLA to anyone who needs someone on their side when an unfortunate incident happens and you need help with an insurance claim.
Chetan Thankey
30th March 2023
Should have used this firm from the start, but they were excellent.
Had a burst pipe and subsequent flood in my house during the cold snap in December 2022. Originally started dealing with the insurance firm myself, which after 2 weeks was becoming quite stressful especially when you’re trying to get the house back to normal working order. The insurers instructed a loss assessor so I bit the bullet and decided to instruct my own loss adjustors with Glenn and the team. We went in fine detail what happened, loads of videos and photos were shared to fully understand the problem and I just let Glenn then take over the claim and deal with the insurers loss assessor, it just made logical sense to me to get someone who knows this back to front rather than me potentially missing some key detail.
Now I have been through this ordeal the next time I go through anything like this again Public Loss Adjustors will be my first port of call. It’s worth the fee to leave the professionals to make your claim.
Adam Livermore
22nd March 2023
Thank You Michael and Team For Your Fantastic Help!
I cannot thank PLA and Michael Williamson enough for their help, following our recent escape of water from a frozen pipe.
Three rooms on our ground floor were completely flooded. Michael was extremely quick to answer my query and very kind and reassuring that he would be able to assess and help.
The whole process of the claim was very smooth. The team quickly initiated drying and were so responsive with any queries. Michael managed to achieve a very reasonable settlement, which will enable enough to return the rooms to a lovely standard again. Thank you from the bottom of our hearts. It was incredibly stressful when the flood first happened and we had no idea where to begin. Also, as two busy professionals with a young family, there is no way that we would have been able to chase the insurance company in the way that Michael did or with anywhere near the success.
Natasha Joshi
12th March 2023
Glenn managed to sort out an insurance claim for myself. The insurance company appointed a loss Adjuster from hell, got Glenn involved after 8 weeks of getting nowhere. Glenn and his team worked through all the problems to finally get a resolution. If I knew this was going to be this hard to make a claim on house insurance, I would have had Glenn involved from the start. Lesson learned for next time.
Graeme McPhee
11th January 2023
Water damage - Great Service!
Great service with excellent communication. A very professional and knowledgeable service from my appointed adjuster Harvey Frost. Highly recommended.
N DMC
10th January 2023
Water Leak. Insurance Claim.
I dealt with Glenn Weatherall. He was professional knowledgeable and efficient. The exact opposite of the freeholder, insurance company and claims adjuster on the other side. I appreciated his calm rational and measured approach without showing his frustration with those with whom he had to deal. If I am ever unfortunate enough to have another water leak and another insurance claim, he will be the first person I call.
Dia Morgens
13th December 2022
PLA Take Away All The Hassle and Stress!
After suffering a burst pipe, which led to water coming through the downstairs ceiling, I didn't really know where to start - having no previous experience of insurance claims or any practical building or construction knowledge, I simply didn't know how much work would be required and therefore was worried at being at the mercy of the insurance company, concerned they would try and rectify the works in the cheapest way possible.
So I decided to engage PLA to assist me, and am so glad I took this decision. I have dealt with Glenn Weatherall the whole way through the process, and he has been extremely knowledgeable and professional the whole way through. He has totally removed all the hassle and stress from me in dealing directly with the insurance company, their loss adjusters and contractors. It was great to have someone like Glenn representing me and gave me such peace of mind, his expertise and experience ensured that the insurance company would not be able to fob me off, and that all restoration works that needed doing would be included by Glenn and he would ensure that everything would be carried out to a high standard, and that the insurance company would not be able to cut any corners.
He kept me constantly updated and made contact with me throughout my claim, ensuring I had minimal involvement and the associated hassle, and I would recommend using PLA and particularly Glenn to help with any insurance claim, he really went the extra mile and put in a great deal of work to make sure my house was restored as it should have been, to a high standard and I can rest easy knowing that all the work that needed to be done, has been done.
Gavin
1st December 2022
Best decision ever to appoint PLA! (Criminal damage claim).
At the end of Sept 2021, we uncovered the total nightmare of criminals posing as legit tenants, having set up a cannabis farm in our beloved Grade II Listed commercial premises. After the Police raid, we could tell there was extensive damage done throughout.
Our first contact with our insurers (Aviva) was fine, but I quickly started panicking when the customer service from their loss adjusters (Crawco) was very spotty to say the least. So, within days of the raid, I happened to come across PLA here on Trustpilot (after reading all the terrible reviews about Crawco here!), never having known before we could get someone to advocate on our behalf.
BEST DECISION EVER! Glenn Weatherall and team quickly sprang into action, and gave us great confidence (adeptly explaining what we could expect during the process), meeting us on-site with the Crawco lost adjuster and making us feel we were in good hands.
As we were going to be out of the country, Glenn was able to help us arrange all of the remedial works to our building with various tradespeople, whilst also pushing through the claims process. Whilst it did take a year to finally have our claim payment through, we are very happy with the service and would 100% totally recommend PLA for any insurance claim.
Alexandra Beuchert
2nd November 2022
Fantastic Service - Would Highly Recommend
We had a substantial leak in our kitchen which ruined the kitchen units, flooring and architraves etc. We tried negotiating with our insurance directly for the first 3 months but seemed to have reached an impasse. A friend of mine recommended Glenn Weatherall from Public Loss Adjusters, as he had instructed him on his house leak previously.
From the moment Glenn made contact, he was absolutely brilliant in the way he took over the case and communicated on my behalf with the insurance company. Within a matter of weeks, he had successfully challenged the insurance company's extremely low settlement offer. And Glenn ended up negotiating a settlement figure that was 4 times larger than the insurance company's original offer. I would have no hesitation in recommending Glenn and his company to anyone. A superb service all round.
Dave Seed
27th October 2022
Great Company
Great Company, Glenn stuck to the project like glue. The insurance company dragged their heels for 10 months, I couldn't have dealt with the project myself as it was a complex flooding issue. Would recommend the company, and especially ask for Glenn.
Lynne Noble
20th October 2022
PLA takes away all the hassle and stress!
After suffering a burst pipe, which led to water coming through the downstairs ceiling, I didn't really know where to start - having no previous experience of insurance claims or any practical building or construction knowledge, I simply didn't know how much work would be required and therefore was worried at being at the mercy of the insurance company, concerned they would try and rectify the works in the cheapest way possible.
So, I decided to engage PLA to assist me, and am so glad I took this decision. I have dealt with Glenn Weatherall the whole way through the process, and he has been extremely knowledgeable and professional the whole way through. He has totally removed all the hassle and stress from me in dealing directly with the insurance company, their loss adjusters and contractors. It was great to have someone like Glenn representing me and gave me such peace of mind, his expertise and experience ensured that the insurance company would not be able to fob me off and that all restoration works that needed doing would be included by Glenn and he would ensure that everything would be carried out to a high standard and that the insurance company would not be able to cut any corners.
He kept me constantly updated and made contact with me throughout my claim, ensuring I had minimal involvement and the associated hassle, and I would recommend using PLA and particularly Glenn to help with any insurance claim, he really went the extra mile and put in a great deal of work to make sure my house was restored as it should have been, to a high standard and I can rest easy knowing that all the work that needed to be done, has been done.
Gavin
18th October 2022
