At Public Loss Adjusters, our loss adjusters have exercised their substantial experience with subsidence claims to achieve an excellent result for our clients. We have recently negotiated and resolved two cases with Zurich Insurance PLC.

The properties were newly built and had a Zurich guarantee for a ten year term. However, substantial subsidence problems became evident within this term, causing significant damages to the property. Unfortunately, the insurers were not willing to deal with the property owners appropriately.

The owners then contacted Public Loss Adjusters, and our loss adjusters urged the insurers to take action. We kept lines of communication open with our clients, ensuring that they were constantly informed of the progress made.

Our loss adjusters, under instruction, ultimately achieved an excellent result for our clients – the sums of £350,000 and £395,000.

With subsidence becoming more prevalent in the UK, especially in the south and east, it is important to watch out for the signs. Signs include cracking in the walls, distortions of openings in the property that cause doors and windows to stick, and external cracks on the property.