Privacy Policy For Publiclossadjusters.com

Legals

All content on the website www.publiclossadjusters.com is for informational purposes only and does not form any contract of services between you and the Public Loss Adjusting Group Limited. All documentation will be provided to you at the point of sign-up to our services. Upon appointing us you will be presented with a mandate to sign which will include all our terms and conditions and services offered.

The content of this website can be amended without warning or explanation. The Trading names, Public Loss Adjusters (South) Ltd, Public Loss Adjusters (Midlands) Ltd and Public Loss Adjusters (South) are all part of the Public Loss Adjusting Group Ltd.

This privacy policy applies only to this website (https://www.publiclossadjusters.com). If you do not accept this privacy policy, you must not use this site.

1. Data Protection

We are committed to protecting and respecting your privacy in accordance with the current Data Protection Legislation (“Legislation”). This notice sets out the basis on which we will process any personal data that we collect from you, or that you provide to us. For the purposes of the Legislation, the Data Controller in relation to any personal data you supply to us will be the Group Company to whom you have provided your data.

2. Collection Of Personal Information

We collect personal information from you (such as name, address, telephone number, email address etc) when you complete registration or enquiry forms or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.

3. Collection Of Other Information

In addition to personal information, we may collect information about you automatically when you visit the Site. The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor traffic on the Site. A cookie is a small text file that is placed on your computer’s hard drive by your web browser when you first visit the Site. The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with the Site will be as quick or responsive as if you do receive cookies.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and geographical location.

4. Use Of Your Information

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which shall include (without limitation):

• Personalising your visits to the Site and developing the design and style of the Site to improve the services provided to you
• Informing you about the latest changes to the Site, or products, services or promotional offers that you might find interesting
• Communicating (and personalising such communication) with you
• Informing you if you have been successful in any Site competitions or promotions
• Compiling customer reviews
• Conducting market research
• Carrying out statistical, technical and logistical analysis

Subject to obtaining your consent, we may also supply personal information about you to third parties.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.

We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or re-organisation of our business.

5. Disclosure of Your Personal Data

We may disclose your personal data to third parties involved in providing products or services to us, or to service providers who perform services on our behalf. These include:

Our group companies
Affinity partners
Brokers, agents, third party administrators
Other insurance intermediaries
Insurance reference bureaus
Credit agencies
Fraud detection agencies
Loss adjusters
External law firms
External Auditors
Regulatory authorities
As may be required by law.

6. International Data Transfer Policy

Any data we collect is not used outside of the European Economic Area (AAE)

7. Your Rights

You have the right to:

Ask us not to process your data for marketing purposes.
See a copy of the personal information we hold about you.
Ask us to delete any of your personal data (subject to certain exemptions).
To have any inaccurate or misleading data corrected or deleted.
Restrict the processing of your data.
Ask us to provide a copy of your data to any controller.
Lodge a complaint with the local data protection authority.

For access to your personal data please write to: The Compliance Officer, Public Loss Adjusting Group Limited, Unit 10, Sovereign Court, Wyrefields, Poulton-le-Fylde, Lancashire, FY6 8JX.

8. Marketing

Where you have provided consent, we may share personal data that you provide to us within the Public Loss Adjusting Group Ltd Companies and with other companies that we establish commercial links with. They and we may contact you (by mail, e-mail, telephone, text, or other agreed means) in order to tell you about products, services or offers that we believe will be of interest to you, or to provide you with commercial updates. If you do not wish us to continue marketing to you, please email [email protected]

9. Data Retention

Your data will not be retained for longer than is necessary, and will be managed in accordance with our data retention policy. In most cases the retention period will be for a period of seven (7) years following the completion of an insurance claim, or our business relationship with you, unless we are required to retain the data for a longer period due to business, legal or regulatory requirements. In any case, where data is retained we will endeavour to delete or to anonymise any personal elements, in order to maintain your privacy and security.

10. Safeguards And Security

No data transmission over the internet can be entirely secure, so we do not guarantee the security of your personal information and/or use of the Site. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology. In addition to these safeguards, your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date. For more information on the Data Protection Act 1998 and your related rights please see www.ico.gov.uk .

11. Changes To Our Privacy Policy

Public Loss Adjusting Group reserve the right to amend our privacy policy at any time. Please come back from time to time to note any updates that we have made.

Legal Terms and Conditions

Public Loss Adjusting Group Ltd is a Company Registered in the United Kingdom. Company No. 04367706. Authorised and regulated by the Financial Conduct Authority reference no. 515147. Registered office: Unit 10, Sovereign Court, Wyrefields, Poulton-le-Fylde, Lancashire, FY6 8JX.

This document was last updated on 25th July 2019.

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