Public Loss Adjusters Durham

Ensure Your Settlement Is Secure

You as a client should ALWAYS verify that any party representing you OR the insurers is registered with the FCA, and permitted to mediate your insurance claim visit www.fca.org.uk  to check on any firm or individual.

As an authorised firm, unlike many of our competitors, we are approved and regulated by the FCA to mediate insurance claims and as part of the FCA permissions we hold and administer client funds via a segregated Client Account in accordance with the FCA CASS rules. This provides the client with the assurance that we are able to act as their representative and will do so in a professional and ethical manner at all times and are able to ensure that client funds are safeguarded.

BE AWARE any company which is NOT directly FCA registered or regulated but is operating under an umbrella cover from an FCA associated company does NOT have any direct authority to hold and control YOUR money and in order to have the FCA umbrella cover fees will have to be paid, directly or indirectly for the privilege which does not permit the use of a Client Account and as such the policyholder(s) may be at risk.

The Chartered Institute of Loss Adjusters

As insurance loss adjusters, we are also a CILA Chartered Firm (The Chartered Institute of Loss Adjusters) – this provides an extra level of professional qualification when we deal with your insurer, as we are fully compliant with all aspects of the changes to the law surrounding the management of insurance claims in respect of the Consumer Insurance (Disclosure and Representation) Act [2012]; the Insurance Act [2015] and the relevant section 13A of the Enterprise Act [2016] which imposes a duty upon insurers to make prompt payment of claim.