National Helpline 08000 434 999

Area Coverage

We Work For You – Not Your Insurer

We are a CILA chartered firm* of over 30 experienced Loss Adjusters & Claims Managers with our two senior claims adjusters having over 75 years combined experience in ALL aspects of nationwide Loss Adjusting and insurance claims management.

Our team of qualified and skilled personnel comprises of individual specialists covering loss adjusters, loss assessors, desktop claims handlers, project managers, independent surveyors & BDMA or equivalent drying & restoration specialists.

We can recommend some of the leading specialised restoration companies in the UK to ensure that your property is restored to the highest of standards. This enables us to provide a 24/7 emergency call out service and related qualified and vetted building reinstatement.

Our regional offices, claim managers and contractor networks with over 100 local project management designated centres means we can offer you the client a truly national service at any time of day of night. Our UK and Ireland based 24/7 call centre staff are ready to take your call when it is needed the most when a claim event occurs, and we are able to respond quickly and professionally.

Why Are Our Services Better Than The Competition?

Recieve 100% of Your Entitlement – Don’t Settle For Less!

Our claims professionals work to ensure that you receive 100% of your entitlement. We believe that your settlement should always be enough to cover the full reinstatement of your property. If you are covered for any other expenses such as loss of income, alternative accommodation or anything else we will ensure that it is included in your settlement, according to the terms of your insurance policy.

Our Claims Management Team Is Always Available

We know that disaster can strike at any time no matter what day or night. That’s why we are available to contact 24/7 for all your emergency needs. Feel free to contact us now on 08000 434 999 on landline or 0333 7333 999 on mobile. Even if you are just in need of some advice – we are happy to help.

Working on Your Behalf – Not Your Insurer!

We are independent loss adjusters who work for you – not your insurer. We take over the entire insurance claims management process ensuring that your claim is dealt with fairly. We will communicate and negotiate tirelessly with your insurance company keeping you up to date on every decision and correspondence with your insurer. With us managing your entire claim you can simply relax and await your full entitlement.

Here For You from Start to Finish

We manage the entire claims process from start to finish. From the moment you appoint us to your claim being settled we are there for you providing the service that you deserve. Our job is only completed when you sign our customer satisfaction mandate. This ensures that you are completely happy with the full range of services that we have provided.

Recieve 100% of Your Entitlement – Don’t Settle For Less!

We are fully regulated under the Financial Conduct Authority (FCA). Public Loss Adjusters are approved to hold and administer client funds through a segregated client account ensuring your money is protected. Our most senior loss adjusters are chartered members of CILA (The Chartered Institute of Loss Adjusters). All our loss assessors are extensively qualified to deal with any property insurance claim.

Insurance Claims Management Services for Free?

We can offer our insurance claims management services at no cost to you if you appoint one of our recommended building contractors. These specialists have an abundance of experience in dealing with all types of peril relating to property reinstatement. Our Loss Assessors manage fire claims, flood claims, theft claims as well as impact damage claims.

Our Claims Management Services

Free loss adjusting services

Free Loss Adjusting

Why not call upon the specialist advice and guidance of a professional independent loss adjusters without any extra cost? With Public Loss Adjusters you can do just that. We offer a completely free comprehensive service if you appoint one of our recommended specialist contractors to restore your property back to its pre-loss condition.

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Insurance Claims Management Services

Insurance Claims Management

We offer a full insurance claims management service, so you can sit back and relax whilst we deal with all the difficult parts of your insurance claim. We can manage all property damage related claims on your behalf. We would advise that you do not attempt to claim alone – employ one of our Public Loss Adjusters to fight for you.

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Aspects we cover

Aspects We Cover

Public Loss Adjusters cover ALL aspects of insurance claims. Specialising in multiple areas of the commercial and domestic claims industry, we have specialist claims advisors and loss adjusters on hand who have a wealth of experience in dealing with the more intricate and complex of claims. Click the link below to find out more.

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Help with fire insurance claims

Help With Fire Insurance Claims

We are experts in dealing with fire related insurance claims. With a tremendous success rate in helping our clients receive exactly what they are entitled to, we know just what is involved in exceeding your expectations and making sure the whole process draws to a conclusion swiftly and efficiently. To find out more about our fire insurance claims services please click the link below.

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Help with flood insurance claims

Help With Flood Insurance Claims

Public Loss Adjusters have a 24-hour dedicated call centre which offers help with flood insurance claims. We are here to ensure that you are fully equipped with expert knowledge on how to deal with your insurer. We can even manage your flood insurance claim on your behalf at no cost to you (subject to conditions).

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Help With Home Insurance Claims

Home Insurance Claims

We know that every home insurance claim is different to another and each will be dealt with respectively to your personal situation. Although the main objective stays the same in assisting you to receive the highest possible settlement, we will do all we can to amend your property and process your claims as efficiently as possible.

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Business Insurance Claims

The good news is if you are running a business it is more than likely that you have a solid insurance policy and you will have been paying out for this year upon year. The bad news is business insurance claims can be a lengthy ordeal if you were to submit your claim yourself. We have a wealth of experience in dealing with these types of claims and are confident we can reduce the time it takes to get your business back on track.

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The fees we charge

Our Fees

We work on behalf of the policy holder and not your insurance provider. This in-turn means that we will work in your best interests to assist you in receiving exactly what you are entitled to. We will even provide a FREE loss adjusting service if you appoint one of our preferred contractors to carry out restoration works on your property

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Submit and enquiry and request a call back

Request a Call Back

Why not submit your claim online today? We now have a designated area of our website where you can disclose information regarding your insurance claim and even files you may hold in relation to your policy. This will give us a greater understanding of your situation and we can start planning negotiations with your insurer.

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Find Out About Our Free Loss Adjusting Service

All claims handling or insurance mediation will carry a cost either paid by insurers or paid for by the public/insured. Whether it be the insurance companies loss adjuster whose fees are paid by the insurance company to look after their interests Or a public loss adjuster appointed by you to look after your interests. Almost all loss adjusters appointed by insurers have their own building networks either owned or managed by them, this is not true in all cases but in the vast majority and should be disclosed to client at the outset of their claim…

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We Are Your Professional Insurance Experts

Public Loss Adjusters act ONLY for the client, independently of the insurers, providing the professional advice and protection which the client is entitled to during any insurance claim. We act as YOUR professional experienced insurance expert working in your best interests to ensure that you receive the total amount due under the terms of your insurance policy.

We provide the same type of professional service that the legal profession provide during any actions or during the settlement of any major financial event such as purchasing a home or settlement of an estate etc. Public Loss Adjusters always ask WHY would handling an insurance claim be considered any differently to these very similar events?

Very few people would consider going to court or even talking to the opposing counsel without their own professional representative being present. If you use our approved and preferred contractors we provide our professional services no fee is charged in most cases.

Public Loss Adjusters provide the same level of expert advice that the insurers will have from their appointed loss adjusters/representatives and as such you are working on a level playing field. You will receive the full settlement to which you are entitled, with experts in all areas available to argue the case if the insurer attempts to mitigate or reduce the claim value for whatever reason.

REMEMBER, if you choose to use the Public Loss Adjusters alternative method of dealing with YOUR claim in most cases we will provide their full services FREE OF CHARGE to YOU the Policyholder!

*Our 2 most senior loss adjusters are members of CILA (The Chartered Institute of Loss Adjusters).

Customer Testimonials

Yasmeen Hussain

Thank you so much Michael even though these words are far less for you. Anyone who is thinking twice please don’t hesitate you won’t regret it you will be in best hands possible I promise you.

Maya Odedra

Thanks to them we got our claim and everything worked out. They are all so friendly and honest and always there for us when we needed them on the phone or in person. Thank you so much. Really appreciate what you did for us.

Michele Desmond

Within 1 month of being appointed, he had secured an offer 10 times greater than the insurance company's original offer to us in settlement. Very professional service throughout. I would thoroughly recommend PLA.

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Why Use Our Claims Insurance Management Services?

Questions & Answers
Why Choose Us?
  • Free Loss Adjusting Service in Most Cases

  • Nationwide Company - Friendly Local Approach

  • We Only Recommend Fully Qualified Contractors

  • 24 Hour Nationwide Helpline

  • We Work For You NOT Your Insurance Company

  • Settlement Figure Higher in Most Cases

  • Option of Cash Settlement For 10% Fee

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Recognised Suppliers to THe National Landlord Association
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