National Helpline 08000 434 999

Or Request a Callback

Welcome To Public Loss Adjusters & Loss Assessors.

Call us before you call your insurer – Don’t Settle For Less!

We are a CILA chartered firm* of over 30 experienced Loss Adjusters & Claims Managers. Our two senior claims adjusters have over 75 years combined experience. We cover ALL aspects of nationwide Loss Adjusting and insurance claims management.

Our team of qualified and skilled personnel comprises of individual specialists covering loss adjusters, loss assessors, desktop claims handlers, project managers, independent surveyors & BDMA or equivalent drying & restoration specialists.

We can recommend some of the leading specialised restoration companies in the UK. This ensures that your property is restored to the highest of standards. We also provide a 24/7 emergency call out service and related qualified and vetted building reinstatement.

Our regional offices, claim managers and contractor networks with over 100 local project management designated centres. This ensurers that we can offer you the client, a truly national service at any time of day of night. Our UK based 24/7 call centre staff are ready to take your call when it is needed the most when a claim event occurs, and we are able to respond quickly and professionally.

Why Are Our Services Better Than The Competition?

Recieve 100% of Your Entitlement – Don’t Settle For Less!

Our claims professionals work to ensure that you receive 100% of your entitlement. We believe that your settlement should always be enough to cover the full reinstatement of your property. If you are covered for any other expenses such as loss of income, alternative accommodation or anything else we will ensure that it is included in your settlement, according to the terms of your insurance policy.

Our Claims Management Team Is Always Available

We know that disaster can strike at any time no matter what day or night. That’s why we are available to contact 24/7 for all your emergency needs. Feel free to contact us now on 08000 434 999 on landline or 0333 7333 999 on mobile. Even if you are just in need of some advice – we are happy to help.

Loss Adjusters Working Exclusively on Your Behalf

We are independent loss adjusters who work for you – not your insurer. We take over the entire insurance claims management process ensuring that your claim is dealt with fairly. We will communicate and negotiate tirelessly with your insurance company, keeping you up-to-date on every decision and correspondence with your insurer. With us managing your entire claim you can simply relax and await your full entitlement.

Here For You from Start to Finish

We manage the entire claims process from start to finish. From the moment you appoint us to your claim being settled, we are there for you providing the service that you deserve. Our job is only completed when you sign our customer satisfaction mandate. This ensures that you are completely happy with the full range of services that we have provided.

Authorised, Regulated and Trusted

We are fully regulated under the Financial Conduct Authority (FCA). Public Loss Adjusting Group Ltd are approved to hold and administer client funds through a segregated client account. This ensures that your money is protected. Our most senior members of staff are chartered members of CILA (The Chartered Institute of Loss Adjusters). All our loss assessors are extensively qualified to deal with any property insurance claim.

Insurance Claims Management Services for Free?

We can offer our insurance claims management services at no cost to you, if you appoint one of our recommended building contractors. These specialists have an abundance of experience in dealing with all types of peril relating to property reinstatement. Our Loss Assessors manage fire claims, flood claims, theft claims as well as impact damage claims.

Our Claims Management Services

Free loss adjusting services

Free Loss Adjusting

In most cases our loss adjusting services are provided at no cost to you. If you appoint one of our recommended specialist building contractors, they will cover our fees on your behalf.

Learn More
Insurance Claims Management Services

Insurance Claims Management

We offer a full insurance claims management service. We negotiate all the difficult parts of your insurance claim as well as the bit your insurer may not tell you about.

Learn More
Aspects we cover

Aspects We Cover

Our claims managers cover ALL aspects of property insurance claims. Specialising in commercial and domestic claims, we have advisors and loss assessors who have a wealth of experience.

Learn More
Help with fire insurance claims

Help With Fire Insurance Claims

We’re experts in managing fire insurance claims. With our tremendous success rate, we will exceed your expectations ensuring the whole process draws to a conclusion swiftly and efficiently.

Learn More
Help with flood insurance claims

Help With Flood Insurance Claims

When it comes to flood insurance claims, our loss assessors are here to ensure you are equipped with our expert knowledge. This ensures your flood claim is negotiated, settled fully and fairly.

Learn More
Help With Home Insurance Claims

Home Insurance Claims

We will do all we can to manage your home insurance claim as efficiently as possible without cutting any corners. We love nothing more than obtaining the best possible settlement we can, on your behalf.

Learn More

Business Insurance Claims

Business insurance claims need to be managed with the upmost urgency ensuring the result is favourable to you. Your business is your livelihood and your staff and customers depend on you.

Learn More
The fees we charge

Loss Assessors Fees

Our fees are normally charged at 10% of the final settlement with no upfront costs. Our aim is to gain you a settlement that more than covers our costs in comparison to going direct to your insurer.

Learn More
Submit and enquiry and request a call back

Request a Call Back

Property damage? Why not submit your claim enquiry online today? Even if you are just looking for a little bit of advice, we are more than happy to call you back and assist in any way we possible can.

Learn More

Find Out About Our Free Loss Adjusting Service

All claims handling or insurance mediation will carry a cost either paid by insurers or paid for by the public/insured. Whether it be the insurance companies loss adjuster whose fees are paid by the insurance company to look after their interests, or a public loss adjuster appointed by you to look after your interests. Almost all loss adjusters appointed by insurers have their own building networks either owned or managed by them. This is not true in all cases but in the vast majority and should be disclosed to client at the outset of their claim…

Find Out More

We Are Your Professional Insurance Experts

Public Loss Adjusters act ONLY for the client, independently of the insurers. We provide the professional advice and protection which the client is entitled to during any insurance claim. We act as YOUR professional experienced insurance expert, working in your best interests. This ensures that you receive the total amount due under the terms of your insurance policy.

We provide the same type of professional service that the legal profession provide during any actions or during the settlement of any major financial event, such as purchasing a home or settlement of an estate etc. We always ask WHY would handling an insurance claim be considered any differently to these very similar events?

Very few people would consider going to court or even talking to the opposing counsel without their own professional representative being present. If you use our approved and preferred contractors we provide our professional services, no fee is charged in most cases.

Here at PLA we provide the same level of expert advice that the insurers will have from their appointed representatives. As such, you are working on a level playing field. You will receive the full settlement to which you are entitled. We have claims management experts in all areas available to argue the case if the insurer attempts to mitigate or reduce the claim value for whatever reason.

REMEMBER, if you choose to use the PLA alternative method of dealing with YOUR claim, in most cases we will provide their full services FREE OF CHARGE to YOU the Policyholder!

*Our 2 most senior directors are members of CILA (The Chartered Institute of Loss Adjusters).

Customer Testimonials

Yasmeen Hussain

Thank you so much Michael even though these words are far less for you. Anyone who is thinking twice please don’t hesitate you won’t regret it you will be in best hands possible I promise you.

Maya Odedra

Thanks to them we got our claim and everything worked out. They are all so friendly and honest and always there for us when we needed them on the phone or in person. Thank you so much. Really appreciate what you did for us.

Michele Desmond

Within 1 month of being appointed, he had secured an offer 10 times greater than the insurance company's original offer to us in settlement. Very professional service throughout. I would thoroughly recommend PLA.

All Testimonials

Why Use Our Claims Insurance Management Services?

Questions & Answers
Why Choose Us?
  • Free Loss Adjusting Service in Most Cases

  • Nationwide Company - Friendly Local Approach

  • We Only Recommend Fully Qualified Contractors

  • 24 Hour Nationwide Helpline

  • We Work For You NOT Your Insurance Company

  • Settlement Figure Higher in Most Cases

  • Option of Cash Settlement For 10% Fee

Learn More
Recognised Suppliers to THe National Landlord Association
Request a Callback

Latest News

All News
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google