We Offer Our Insurance Claims Management To Protect YOUR Interests
Public Loss Adjusters offer an expert insurance claims management service on top of the loss adjusting that we provide. What this means for you is that you will have time to get your life back on track without worrying about the potentially difficult process of property damage claims management.
First, it is important that you call us as soon as you discover your damaged property – this is so we can collect your policy details so we are able to manage your claim efficiently. We can also offer you advice on what you can do until we are able to send our contractors – this is usually after we advise your insurer that immediate restoration is needed. This is especially important in the event of flood damage, as moisture can penetrate deep into the surfaces of the home.
We aim to have your insurance claim completed within three months of “controlled chaos”, with all payments due to you made at the end of the claim when your life is back to normal.
We Will Handle Your Claim Entirely On Your Behalf
We will advise your insurer on what has happened, then we arrange for you to sign a mandate giving us permission to act on your behalf in the claim. Our loss adjusters will meet with your insurer’s loss adjusters to agree on the cost of the claim. After the insurer’s loss adjuster has evaluated the property, we will send our preferred contractors to your property to carry out urgent restoration and stopping further damage from occurring.
When the loss adjuster asks questions about the property’s condition, we can answer them for you – we handle the claim entirely on your behalf. After the meeting between the insurer’s loss adjuster and PLA, our contractors will begin the full restoration process properly. We will help you to document all items damaged in the accident, as well as manage the restoration process completely – if you were not using our claims management service, you would have to oversee the restoration yourself.
Our expert services makes the process of making a claim look easy. We take responsibility for all communications with the insurer, as well as providing a certificate of dryness for you to sign only when you are completely satisfied. At the end of your claim, you sign the claim off only when you are pleased with the results. If any remedial work is required after the claim has been closed, we can also send our contractors to carry this out.
Before you employ any claims management company, please ensure that they are fully authorised and regulated by the FCA. Read our article to find out why.