If the ‘Public Loss Adjusters Alternative‘ method of an insurance claim is adopted by you to restore your property to its pre-loss condition with the warranted reinstatement works carried out by one of our approved contractor networks (Dritech and Probuild Contractors Network), the entire fee for Public Loss Adjusters professional representation is waived.
Therefore there is NO cost to YOU as the approved contractors pay Public Loss Adjusters a management fee which covers this aspect in full.
One of the 200+ Public Loss Adjusters will oversee the works for you and will be there for you to discuss any aspects of the works during the reinstatement period. After the works are completed, you will be asked to sign a completion document which confirms you are completely satisfied, providing you with control over the entire reinstatement works. Public Loss Adjusters ask that all clients also provide a testimonial as part of their ongoing marketing of the ‘PLA Alternative’.
You as the policyholder have the right to request a cash settlement or to appoint your own contractors, however, Public Loss Adjusters as your professional advisor will detail our opinion on this aspect and if you choose to adopt either of these options, we will then charge their professional fee to YOU and deduct these fees from the agreed settlement amount(s), this is stated in the mandate – Instruction to your insurers which is required to be signed by YOU PRIOR to Public Loss Adjusters being able to represent you – Public Loss Adjusters standard fees will then apply which are 10% + VAT of the total settlement amount for dealing with the claim on your behalf.